Privacy Policy
Effective Date: September 1, 2026
Top Tier Water ("we," "us," or "our"), located in Las Vegas, NV, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://www.toptierwaterx.com), interact with our contact forms, or participate in our services and SMS text messaging programs.
1. Information We Collect We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our services (such as requesting a free water test), or when you contact us. The personal information we collect may include:
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Contact Information: Name, email address, phone number, and physical address.
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Service Information: Details regarding your water testing needs or inquiries.
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Consent Data: Records of your explicit consent to receive SMS communications.
2. How We Use Your Information We use the information we collect to operate our business and provide you with high-quality service. Specifically, we may use your information to:
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Fulfill and manage your service requests, consultations, and water tests.
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Respond to customer service inquiries and provide support.
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Send you administrative information, such as appointment confirmations and scheduling updates.
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Send you marketing and promotional communications (only if you have explicitly opted in to receive them).
3. SMS Text Messaging Data (Carrier Compliance) If you opt-in to receive text messages from us, we will collect your mobile phone number and consent data.
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Use of SMS Data: Your mobile number will be used to send you transactional messages (like appointment reminders) and promotional texts (if consented to).
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No Sharing of SMS Data (CRITICAL): Mobile information will NOT be shared, sold, or conveyed to third parties or affiliates for marketing or promotional purposes. All text-messaging originator opt-in records and associated consent are kept strictly private and will never be transferred to third-party marketers.
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Opting Out: You may cancel our SMS service at any time by texting STOP. For help, text HELP.
4. Sharing of General Information Excluding the strict protections applied to SMS consent data (detailed in Section 3), we may share your general website information in the following limited circumstances:
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Service Providers: We may share data with third-party vendors who perform services on our behalf, such as website hosting or customer relationship management (CRM) tools. These providers are bound by strict confidentiality agreements.
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Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, or legal process.
5. Data Security We implement a variety of industry-standard security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
6. Cookies and Tracking Technologies We may use cookies and similar tracking technologies to access or store information regarding your interactions with our Site. You can set your browser to refuse all or some browser cookies, but this may affect how our website functions.
7. Your Privacy Rights Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us using the details provided below.
8. Contact Information If you have questions or comments about this Privacy Policy, please contact us at:
Top Tier Water 6280 South Valley View Blvd, Building B, Suite 216 Las Vegas, NV 89118 Phone: (702) 846-0488 Website: https://www.toptierwaterx.com
