Effective Date: September 1, 2026

Top Tier Water ("we," "us," or "our"), located in Las Vegas, NV, is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, handle, and safeguard your personal information in connection with our SMS text messaging program.

1. Information Collection

We collect your mobile phone number, name, and consent when you complete a lead generation form (such as booking a free water test or consultation) on our website, https://www.toptierwaterx.com, and check the explicit SMS consent box.

2. How We Use Your Mobile Information

Your mobile phone number will only be used to:

• Contact you regarding your request for a water test or service consultation.

• Send appointment confirmations, reminders, and updates.

• Follow up on customer care inquiries.

• Share relevant service updates or promotions if explicitly consented to.

3. Mobile Information Sharing (Carrier Compliance)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

4. Opting Out & Support

• To Cancel: You can cancel the SMS service at any time by texting STOP. After you text STOP, we will send an SMS to confirm you have been unsubscribed. No further messages will be sent unless initiated by you.

• To Get Help: If you need assistance, text HELP to receive contact support instructions, or visit our contact page.

• Rates & Frequency: Message frequency varies based on your service requests. Message and data rates may apply.

5. Contact Information

Top Tier Water

6280 South Valley View Blvd, Building B, Suite 216

Las Vegas, NV 89118

Phone: (702) 846-0488

Website: https://www.toptierwaterx.com